Customer Service is available as an inhouse training to a company – ½ Day Training
Customer Service is sometimes taken for granted by a number of business. From experience we have found that refresher training on Customer Service is a must for all staff. The overriding objective of our customer service training is how to turn your customers in Raving Fans – Raving Fans are customers that are so delighted with you that they go out of their way to tell everybody they know about you, making them a salesperson for your business – better yet, an unpaid salesperson.
Our training content highlights include:
- What Customer Service really is?
- How to Turn your Customers into Raving Fans
- The Emotional Bank Account
- How to Climb the Ladder of Loyalty
- The Moments of Truth in Your Business
Darryn is an incredibly engaging speaker who not only entertains audiences, but provides relevant, useful business content for entrepreneurs, small business owners and employees. I highly recommend him.
RE/MAX Panache Broker/Owner & Durban Entrepreneurs Club Founder
I want to say a huge thank you to you for the exceptional talk you did today. I could see that everyone was spellbound and taking notes. I got some great nuggets of wisdom from your talk.
Thanks Darryn very much for your talk at our quartely awards function last week. The content, your presentation style, and the message you passed on to our team was hugely appreciated by us. I have no doubt we will be using you again and would like to thank you for a job extremely well done.
Myles Wakefield – CEO
Thank you Darryn for your unflinching commitment, dedication and loyalty. You did us proud!
Singita Group – CEO