Our business was going through a tough time; we had investors that we wanted to pay off, turnover was low barely covering expenses, we had no systems or procedures in place, problems finding the right staff, and half of our staff members didn’t have KPI’s and job descriptions. We felt that because neither of us had any tertiary education we were on the back foot all the time, not knowing if we were doing the right things or making the right decisions with regard to the business.
One day a friend of ours mentioned that the best thing he did for his business was to join Action Coach. We attended a free seminar, and walking away from it we both felt very inspired and motivated to get started working on making our business work for us. The cost to be a monthly member is almost another salary, so this did take some consideration, however, we can both say it is the best salary we have ever paid for what we get in return.
We have paid our investors off in less than a year, we have systems in place, budgets to follow, and staff who know their KPIs. We even went on an overseas trip and left the business in the hands of our competent staff without having to worry about a thing.
Our coach, My Coach, is a great fit for us, we have had many laughs along this journey. So much work to do but the rewards are what you achieve. It has made such a difference to have someone, a coach, to bounce ideas off, talk through issues, confirm your instincts and have as a mentor.
Joining Action Coach is the best business decision we have ever made, not only has our business grown but so have we as individuals. here is only one thing to say about our coach; Thank you, you are awesome!