The top line of any income statement is sales and without sales, your business will die. It therefore makes sense that you have a professional, high-performing sales team. After coaching and training hundreds of salespeople over the years, these are the top 20...
Your Team
What is the one thing worse than training your staff and they leave?
Not training them and they stay!! We believe that you can never do enough training with your team. Team training has so many benefits, including boosting morale, growing skills and showing your team that you value them enough to invest in them. According to a Harvard...
This is What Your Staff Want From You
This is what your staff want from you We always talk about what we want from our staff but let's for a moment flip that on its head and ask ourselves what our staff want from us, remembering that happy staff are productive staff. We cannot expect our staff to make our...
Do you have KPI’s in place for your team members?
We often hear business owner clients complain about the performance of their employees and one of the ways to remedy this is to have clear KPI’s (Key Performance Indicators) in place for each employee. KPI’s provide absolute clarity on exactly what the employee needs...